Privacy Policy

Effective Date: November 4, 2025

This Privacy Policy describes how TRTexpertsofCalifornia (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or communicate with us through our online forms, email, or phone.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

Contact Information: such as your name, phone number, and email address when you complete our “Book a Free Educational Call” form or other contact forms.

Usage Data: such as IP address, browser type, operating system, referring URLs, and page interaction information collected automatically through cookies and analytics tools.

Communications: information you provide when corresponding with us by email, phone, or other means.

We do not intentionally collect sensitive personal data or medical information through this website.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide educational information.

Schedule and manage calls or consultations through our calendar system.

Improve our website performance and user experience.

Maintain compliance with legal obligations.

We do not sell your personal information. Data is shared only when you explicitly request an introduction or referral to a telehealth provider or related service.

3. Data Processing and Storage

We use GoHighLevel as our secure platform for managing website forms, calendar scheduling, and communications.
All information submitted through our website is processed and stored within GoHighLevel’s system in accordance with their privacy and security standards.

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

4. Cookies and Tracking

Our website may use cookies, pixels, and similar tracking technologies to enhance functionality and gather anonymous analytics data.
You may adjust your browser settings to disable cookies, but some site functions may not work properly if you do.

5. Data Sharing and Third Parties

We may share limited information with:

Service Providers: including GoHighLevel and related email or scheduling tools necessary to operate our site and communications.

Authorized Recipients: when you have given us explicit permission to share your contact information for referral or educational purposes.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights regarding your personal information:

Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.

Right to Delete: You may request that we delete personal information we hold about you, subject to certain exceptions.

Right to Correct: You may request that we correct inaccurate personal information.

Right to Opt Out of Sale or Sharing: We do not sell personal data, but you may contact us to confirm this or opt out of any future data sharing.

Right to Non-Discrimination: We will not deny services or provide different terms if you exercise your privacy rights.

To exercise any of these rights, please contact us using the details below. We will verify your request and respond within 45 days as required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security of your data.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those sites.

9. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Governing Law

This Privacy Policy and any disputes arising from it are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
We voluntarily extend California privacy rights to California residents to ensure transparency and trust.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

TRTexpertsofCalifornia
📧 Email: [email protected]
📞 Phone: (951) 228-3615

Do Not Sell or Share My Personal Information

TRTexpertsofCalifornia does not sell personal information.
California residents may still contact us at [email protected] with “Do Not Sell or Share” in the subject line to confirm or exercise opt-out rights.